Frequently Asked Questions

Here you can find answers to many common questions about our DOERS product.

  • What version of WordPress will be used for my website?

We install the latest major WordPress version for newly created DOERS subscriptions. Still, we do not force an update for already created WordPress websites.

  • Do you offer automatic WordPress Core Updates?

WordPress automatically checks and updates its core components for minor and security updates. You can read more about Automatic Background Updates on the WordPress website.

If you have installed third party plugins or themes, these will need to be updated manually from the WordPress admin section.

  • How do I access the WordPress admin section?

Go to https://your-website/wp-admin (where your-website is the URL of your website)

  • Can I install my own theme?

You can install any theme of your choice using WordPress dashboard or even upload your own theme files using built-in WordPress menu.

NOTE: While choosing which theme to install, we always recommend you avoid untrusted sources, as well as illegal free downloads of premium plugins, as these could break your site or compromise your site security. Also, make sure that the theme is compatible with the WordPress version and other plugins you have installed.

  • Are there any plugins that are not allowed to be installed?

Generally speaking, we don’t have restrictions on plugins. However, we do have a small shortlist of banned plugins. These are blocked because they are known to be bad, known to hurt your website or known to cause performance issues.

  • What about caching plugins?

At DOERS we are offering 3 levels of advanced caching. This delivers more speed, more agility and reduced load times. Page, object, and database caching plugins won’t be needed. If you have plugins that optimize/minify content (such as CSS, Javascript, etc.), these will continue to work fine.

NOTE: While choosing which plugins to install, we always recommend you avoid untrusted sources, as well as illegal free downloads of premium plugins, as these could break your site or compromise your site security. Also, make sure that all plugins are compatible with the WordPress version and other plugins you have installed.

  • Are there any PHP functions disabled for my WordPress website?

Yes, there are. These functions are disabled globally and can’t be enabled for individual websites.

  • Can I install WordPress MU/Multisite with DOERS?

No, DOERS doesn’t support WordPress Multisite at the moment.

  • Is it possible to install WordPress on a subdomain?

DOERS WordPress site can be created on a domain registered with us, on an external domain or on a free address that we provide (e.g. https://blog-user.doers.app). It is not possible to host your custom subdomains with DOERS.

  • Can I use Google Analytics?

You sure can! There are several Google Analytics plugins you can install to make this easier.

  • Will I be able to set up a contact form?

There are a number of free and paid plugins that allow you to create a simple contact or mail form. One example is Simple Contact Form Plugin – Pirate Forms which has a very simple setup.

  • Can I connect my WP installation to a database hosted elsewhere?

For security reasons, we do not allow you to connect to an external database.

  • What are the nameservers?

Our nameservers are dom.ns.cloudflare.com and kiki.ns.cloudflare.com.

NOTE: Please allow for a few hours for all changes to take full effect. During this time, your website, email and other domain services may be interrupted.

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